Frequently asked questions

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If you have any questions or concerns about your order or about a product, the answer may be here.

About your order

1What is the shipping time for my order?
When the payment for your order is validated, we undertake to prepare it and then ship it within a maximum of 24 hours in working days. If the shipment of your order is delayed, we invite you to contact us.
2Is a minimum order required for a product?
No
3What happens with my order?
Once your order has been placed and the transaction validated, our teams start the preparation stage, then the delivery. Your order is then taken care of by the carrier, until delivery to your home.
4How are the products packaged?
All of our products are carefully packaged according to their specific needs and characteristics. We use thick packaging that does not allow the smell to pass to the outside.


About our products

1What is CBD?
CBD, or cannabidiol, is a molecule found in cannabis. Belonging to the cannabinoid family, it is renowned for its natural effects on the human body.
2What are CBD flowers used for?
CBD flowers are ideal for body care and well-being.
3How do I use my CBD product?
It is advisable to always read and follow the instructions in the package insert. CBD, or cannabidiol, is a molecule found in cannabis. Belonging to the cannabinoid family, it is renowned for its natural effects on the human body.


Other questions

1Can I give my pet CBD?
The effects of CBD appear to be similar between humans and animals. Consult a veterinarian before use.
2Can I drive while using CBD or after?
No. Never consume CBD while driving, or when you know you are going to drive.
3Can I give CBD to an underage person at home?
No. CBD, while legal for adults, is illegal for sale and consumption for minors.
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